Warranty Policy

FAQ AND WARRANTY INFORMATION
Hyper Bicycles, Inc. is focused on producing the highest quality Frames available. Here at, Hyper we strive to deliver a product that is free of material and workmanship defects. The following is the Hyper Bicycles Inc. Limited Warranty.


 

WHAT THE WARRANTY COVERS
Hyper Bicycles, Inc. warrants to the original purchaser of an Hyper Bicycles, Inc. Frame that the frame will be free from defects in materials and workmanship for the period stated below. No one is allowed to change or add to this Limited Warranty. The Limited Warranty only applies to the original purchaser and requires proof of purchase as set forth below. This Limited Warranty is subject to the exclusions described below.


 

THE LENGTH OF THE WARRANTY
For the following bike frames, the Limited Warranty lasts for as long as the original purchaser owns the frame:


 

WHAT THE LIMITED WARRANT DOES NOT COVER

The Limited Warranty dies not cover the following: Defects in materials or workmanship caused by misuse, abuse or neglect. Such actions void the Limited Warranty, so you should avoid these actions. Defects in materials or workmanship caused by modification, accident, material removal, theft, improper assembly of fit, and normal wear and tear. Any labor charges associated with the Limited Warranty or cost of shipping the part to Hyper Bicycles, Inc. Please inspect your Hyper Bicycles, Inc. product immediately upon receipt, including welds and frame junctions. Hyper Bicycles, Inc. cannot be held responsible for damages sustained in transit, so please report any such damage to the carrier immediately.


 

HOW TO MAKE A WARRANTY CLAM
Limited Warranty claims must be made directly to Hyper Bicycles, Inc. The part must be returned to Hyper with PREAUTORIZATION and a copy of the sales receipt. Please make all warranty claims, and direct all warranty questions, to our warranty department. See reverse side for contact information.


 

WHAT WE WILL DO FOR WARRANTY CLAIMS
If a product is determined to be covered by the Limited Warranty, Hyper Bicycles, Inc. will, wither repair or replace the frame and will pay the shipping charges to ship the repaired or replacement product back to you.


 

WHAT WE WILL NOT DO
Hyper Bicycles, Inc. is no responsible for (a) shipping charges you incur when sending a product to us for warranty service or evaluation or (b) any labor charges incurred in conjunction with the Limited Warranty.


 

FAQ AND WARRANTY INFORMATION
You must have proof of purchase for Hyper Bicycles, Inc. to provide any Limited Warranty repair or replacement, so please retain your original sales receipt. Hyper Bicycles, Inc. MAKES NO WARRANTIES BEYOND THIS LIMITED WARRANTY.